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(iOS 18) Unable to play videos #531

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opened 2024-08-21 17:55:49 +00:00 by thomcat · 5 comments
thomcat commented 2024-08-21 17:55:49 +00:00
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Describe the bug
I am unable to play videos. I suspect this is an iOS 18 issue (API change or something?) as I am having the same problems with Feditext

To Reproduce
Steps to reproduce the behavior:

  1. Open a toot that includes a video
  2. Try to play the video

Expected behavior
The video plays

(please complete the following information):

  • Device: iPhone 15 Pro Max
  • OS: iOS 18.0 (22A5346a)
  • App Version: 1.7.2 (121)
**Describe the bug** I am unable to play videos. I suspect this is an iOS 18 issue (API change or something?) as I am having the same problems with Feditext **To Reproduce** Steps to reproduce the behavior: 1. Open a toot that includes a video 2. Try to play the video **Expected behavior** The video plays **(please complete the following information):** - Device: iPhone 15 Pro Max - OS: iOS 18.0 (22A5346a) - App Version: 1.7.2 (121)
ScreenRecording_08-21-2024 12-51-36_1.mov
4.5 MiB
shadowfacts commented 2024-08-21 18:13:37 +00:00
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I'm not able to reproduce this issue when viewing the same post while signed into an account on mastodon.social. This may be a transient issue with the instance your account is on, or with your internet connection. If you're able to reproduce the issue when signed into another instance or connected to a different network, please let me know.

I'm not able to reproduce this issue when viewing the same post while signed into an account on mastodon.social. This may be a transient issue with the instance your account is on, or with your internet connection. If you're able to reproduce the issue when signed into another instance or connected to a different network, please let me know.
thomcat commented 2024-08-22 18:51:07 +00:00
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Interesting. I’m using my own instance (powerg.love) running at my house, running gitch-soc v4.3.0-nightly.2024-08-22+glitch. Looks like videos work fine on Tusker using jorts.horse and mstdn.social, so something must be weird about my config, not sure what it could be.

Interesting. I’m using my own instance (powerg.love) running at my house, running gitch-soc `v4.3.0-nightly.2024-08-22+glitch`. Looks like videos work fine on Tusker using jorts.horse and mstdn.social, so something must be weird about my config, not sure what it could be.
shadowfacts commented 2024-08-22 19:00:01 +00:00
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The iOS system video player generally requires HTTP range requests to be supported by the server for streaming video to work. It looks like your setup does not support that for some reason (curl -I 'https://powerg.love/system/media_attachments/files/112/986/363/190/276/798/original/8db0439dc3cd8cf1.mp4' should include the response header Accept-Ranges: bytes).

The iOS system video player generally requires HTTP range requests to be supported by the server for streaming video to work. It looks like your setup does not support that for some reason (`curl -I 'https://powerg.love/system/media_attachments/files/112/986/363/190/276/798/original/8db0439dc3cd8cf1.mp4'` should include the response header `Accept-Ranges: bytes`).
thomcat commented 2024-08-22 19:37:23 +00:00
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Interesting, would this most likely be an nginx/reverse proxy issue? I know this is out of scope, sorry

Interesting, would this most likely be an nginx/reverse proxy issue? I know this is out of scope, sorry
thomcat commented 2024-08-22 19:46:26 +00:00
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Fixed by adding

proxy_force_ranges on;

To nginx mastodon config. Thanks for helping me track it down !

Fixed by adding `proxy_force_ranges on;` To nginx mastodon config. Thanks for helping me track it down !
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